Assess and synthesise diverse information in order to apply appropriate techniques and tools to address modern operations management challenges faced by organisations and institutions including, but not limited to, logistics and supply chain management.

(a) Demonstrate critical understanding of the strategic role which operations management plays in an organisation’s success. (b) Analyse and evaluate the relationships between stakeholders, business strategies, organisational structures and social institutions from an operational management context. (c) Analyse business operations using appropriate performance measures such as, but not limited to, flow time, throughput rate and capacity. (d) Evaluate and model ways of effectively implementing state of the art theories of quality control and management activities in business operations. (e) Assess and synthesise diverse information in order to apply appropriate techniques and tools to address modern operations management challenges faced by organisations and institutions including, but not limited to, logistics and supply chain management. (f) Exhibit an advanced level of awareness of the ethical aspects of operations management within the organisation and across the value chain. (g) Demonstrate an advanced understanding of the central theoretical and practical issues, decisions and processes involved in manufacturing and service transformations.

COURSE:      Master of Business Administration
Unit: Operations Management
Unit Code: BUS 506
Type of Assessment: Assessment 4 – Operations management plan
Unit Learning Outcomes addressed: Learning outcomes – (a), (b), (c), (d), (e), (f) and (g)

 

(a)  Demonstrate critical understanding of the strategic role which operations management plays in an organisation’s success.

(b)  Analyse and evaluate the relationships between stakeholders, business strategies, organisational structures and social institutions from an operational management context.

(c)  Analyse business operations using appropriate performance measures such as, but not limited to, flow time, throughput rate and capacity.

(d)  Evaluate and model ways of effectively implementing state of the art theories of quality control and management activities in business operations.

(e)  Assess and synthesise diverse information in order to apply appropriate techniques and tools to address modern operations management challenges faced by organisations and institutions including, but not limited to, logistics and supply chain management.

(f)   Exhibit an advanced level of awareness of the ethical aspects of operations management within the organisation and across the value chain.

(g)  Demonstrate an advanced understanding of the central theoretical and practical issues, decisions and processes involved in manufacturing and service transformations.

 

Criteria for Assessment: ·         Criterion 1 – Description of the organisation/ supply chain/ process – (5/50)

·         Criterion 2 – Understanding of operations management concepts – (10/50)

·         Criterion 3 – Analysis of the selected process – (10/50)

·         Criterion 4 – Recommendations and implementation plan – (20/50)

·         Criterion 5 – References and structure – (5/50)

Assessment Task: The purpose of this assessment is to allow students take on a management perspective to analyse an organisational process and develop an operations management plan with the aim of improving the situation.

 

Students will be required to analyse on process in the company they work for or a company they are familiar with and develop a plan with solutions required to make improvements. The operations plan will cover the following:

1.    An introduction to the organisation or supply chain

2.    Description of the selected process

3.    Analysis of the process using relevant concepts to identify shortcomings

4.    Evaluation of the possible strategies for addressing the shortcomings

5.    Recommendations of the most suitable strategies

6.    Resource requirements for implementing the proposed strategies

7.    Implementation plan for the proposed strategies

8.       Conclusion

Submission Date: Week 13 (online submission via Turnitin)
Total Mark & Weighting: 50 marks (50%)
Students are advised that any submissions past the due date without an approved extension or without approved extenuating circumstances incurs a 5% penalty per calendar day,

calculated from the total mark e.g. a task marked out of 35 will incur a 1.75-mark penalty per calendar day.

 

General notes for assignment

 

Assignments should usually incorporate a formal introduction, main points and conclusion, and will be fully referenced including a reference list.

 

The word count for the assessment is 2000 words (+/- 10%)

 

Marks will be deducted for failure to adhere to the word count

 

 

General Notes for Referencing

 

References are assessed for their quality. You should draw on quality academic sources, such as books, chapters from edited books, journals etc. Your textbook can be used as a reference, but not the lecturer notes. We want to see evidence that you can conduct your own research. Also, in order to help markers, determine students’ understanding of the work they cite, all in-text references (not just direct quotes) must include the specific page number/s if shown in the original.

Work that includes sources that are not properly referenced according to the “Harvard Referencing Workbook” will be penalized.

 

Marking Guide (Rubric):

 

Your assessment would be marked based on the following marking guideline.

 

Total marks – 50

 

Criteria Mark Fail Pass

 

Credit

 

Distinction High Distinction
Criterion 1

Description of the organisation/supply chain/process  

5 Below 5.0 5.0 – 6.0 6.5 – 7.0 7.5 – 8.0 8.5 and above
Limited and incomplete description, missing many elements Adequate description of, missing a few elements Good and thorough description, includes all elements Very good and thorough description, includes all elements Exceptional and thorough description, includes all elements
Criterion 2

Understanding of operations management concepts

10 Below 5.0 5.0 – 6.0 6.5 – 7.0 7.5 – 8.0 8.5 and above
Understanding of the individual concepts not demonstrated Understanding of the individual concepts is satisfactory Understanding of the individual concepts is sound Understanding of the individual concepts is detailed Understanding of the individual concepts is highly integrated
Criterion 3

Analysis of the selected operations management process or processes

10 Below 5.0 5.0 – 6.0 6.5 – 7.0 7.5 – 8.0 8.5 and above
Lack of critical analysis of the operations management process or processes

Relevant theories or concepts not applied in the analysis

Limited critical analysis of the operations management process or processes

Limited application of the relevant theories or concepts in the analysis

Some critical analysis of the operations process or processes demonstrated

Relevant theories or concepts have been applied in the analysis

Competent level of critical analysis of the operations management process or processes

Relevant theories or concepts have been correctly applied in the analysis

Clear and thorough critical analysis of the operations management process or processes

Relevant theories or concepts been adequately applied in the analysis

Criterion 4

Recommendations and implementation plan

20 Below 10.0 10.0 – 12.0 12.5 – 14.0 14.5 – 16.0 16.5 and above
Limited, insufficient analysis of solutions with few and unclear recommendations for implementation.

No implementation plan discussed

Analysis of alternatives with fairly established recommendations for implementation.

Implementation plan mentioned but not adequately described

Good analysis of alternatives with established recommendations for implementation.

Implementation plan described but could have been improved by providing more details.

Very good analysis of alternatives with established recommendations for implementation.

Implementation plan explained.

Exceptionally thorough analysis of alternatives with clearly established recommendations for implementation.

Implementation plan well explained will all key aspects covered.

Criterion 5

Structure and mechanics

–       Coherence and organization

–       APA format

 

5 Below 2.5 2.5 – 3.0 3.5 – 3.8 3.9 – 4.4  4.5 and above
An unfocussed, incoherent essay, characterized by disorganization and/or missing required sections.

References are inconsistent with required format; a notable number of errors present.

A somewhat focused, slightly incoherent essay, characterized by some disorganization and/or missing required sections.

References are inconsistent with required format; a number of errors present.

A somewhat coherent and organized essay and including most required sections.

Referencing format is adhered to throughout the essay, with some errors present.

A clear and coherent essay, organized and including all required sections.

Referencing format is rigorously adhered to throughout the essay, with very few errors present.

An exceptionally clear, concise and coherent essay, critically organized and including all required sections.

Referencing format is rigorously adhered to throughout the essay, with no errors present.