How might Nancy encourage the staff to become empowered as well as defuse some of the behaviors of others contributing to the staff’s feelings of powerlessness?

Nancy is the emergency department nurse manager. For the past 2 years there have been a high turnover rate and poor morale in the department. When Nancy asks nurses who are resigning their reasons for leaving, many of them said that they “feel powerless.”

How might Nancy encourage the staff to become empowered as well as defuse some of the behaviors of others contributing to the staff’s feelings of powerlessness?


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