Identify and apply effective communication skills within a variety of business environments, including the use of technology.

1. Using the report format you have studied, analyse your topic’s communication technology,
its uses, advantages and disadvantages. Identify the factors which will need to be
considered for its implementation in an organisation, as well as your recommendations.
• Both Assessment 2A Source Analysis and Assessment 2B Written Report must be on
the same topic.
2. Integrate the four (4) sources from your Assessment 2A Source Analysis into your Written
Report analysis.
• For instance, you may decide to use each source for a different section or a
combination of sources in a section.
• Ensure that you use headings for each new idea to clearly communicate your ideas
and give the reader a pathway to understand your written report.
3. Conduct any additional research as needed to support your line of reasoning.
4. Follow APA 6th ed. style for citing and referencing all your sources.
It is expected that you will demonstrate in your Written Report:
• A comprehensive and clear understanding of the topic you have chosen.
• Evidence of research and application of reliable and relevant evidence to support your line
of reasoning.
• Critical analysis and the ability to develop coherent written arguments.
• Effective communication in the form of professional writing skills presented in a
report format.
• Show that you understand and are able to use in-text citation and referencing skills
following APA 6th edition style format.

BIZ101 Assessment 2B Brief Page 1 of 6
ASSESSMENT 2B BRIEF
Subject Code and Title BIZ101: Business Communications
Assessment Written Report
Individual/Group Individual
Length 1200 words (+/- 10%)
Learning Outcomes This assessment addresses the following subject learning
outcomes:
a) Demonstrate information literacy and critical
analysis appropriate to the level of study.
b) Understand and demonstrate academic integrity
and authentic engagement with information.
c) Examine the internal and external business
environment to effectively interpret messages in
different business contexts.
d) Identify and apply effective communication skills
within a variety of business environments,
including the use of technology.
Submission By 11:55pm AEST/AEDT Sunday of Module 5.1 (Week 9)
Weighting 35%
Total Marks 100 marks
Task Summary
Using the sources from Assessment 2A Source Analysis, explain your topic’s communication
technology, its uses, advantages and disadvantages. Identify the factors which will need to be
considered for its implementation, as well as your recommendations, to complete your report.
Please refer to the Task Instructions for details on how to complete this assessment.
Context
Your ability, as a professional, to use modern communication technologies to improve business
practices is critical for business success. Equally important is your ability to write well-structured
business reports to communicate your ideas and recommendations to a range of stakeholders.
This assessment task requires you to demonstrate these abilities, in the context of communication
technologies, in preparation for your professional future practice.
BIZ101 Assessment 2B Brief Page 2 of 6
Task Instructions
To complete this assessment task:
1. Using the report format you have studied, analyse your topic’s communication technology,
its uses, advantages and disadvantages. Identify the factors which will need to be
considered for its implementation in an organisation, as well as your recommendations.
• Both Assessment 2A Source Analysis and Assessment 2B Written Report must be on
the same topic.
2. Integrate the four (4) sources from your Assessment 2A Source Analysis into your Written
Report analysis.
• For instance, you may decide to use each source for a different section or a
combination of sources in a section.
• Ensure that you use headings for each new idea to clearly communicate your ideas
and give the reader a pathway to understand your written report.
3. Conduct any additional research as needed to support your line of reasoning.
4. Follow APA 6th ed. style for citing and referencing all your sources.
It is expected that you will demonstrate in your Written Report:
• A comprehensive and clear understanding of the topic you have chosen.
• Evidence of research and application of reliable and relevant evidence to support your line
of reasoning.
• Critical analysis and the ability to develop coherent written arguments.
• Effective communication in the form of professional writing skills presented in a
report format.
• Show that you understand and are able to use in-text citation and referencing skills
following APA 6th edition style format.
It is highly recommended that you visit the Academic Skills page on Blackboard and consult their
report writing resources: https://laureateau.blackboard.com/webapps/blackboard/content/listContent.jsp?course_id=_20163_1&content_i
d=_2498855_1&mode=reset. You can also contact the Academic Skills team if you need further
support.
Please note the following additional information:
• You should adhere to the correct use of academic writing, presentation and grammar.
• You are advised to include a minimum of two (2) academic references which should be
textbooks or academic journals, and two (2) non-academic references. Appropriate websites
may be used in addition to those used in Assessment 2A Source Analysis.
• You must check the Similarity Report for your assessment task in Turnitin before submitting
it in Blackboard. All highlighted sentences must be either paraphrased in your own words or
put in as direct quotes and referenced accordingly.
• For additional support on academic skills, please visit: https://laureateau.blackboard.com/webapps/blackboard/content/listContent.jsp?course_id=_20163_1&am
p;content_id=_2498849_1
BIZ101 Assessment 2B Brief Page 3 of 6
Referencing
• It is essential that you use appropriate APA 6th edition style for citing and referencing your
research.
• Please comply with all academic standards of legibility and referencing details (including a
reference list). Please see more information on referencing here:
http://library.laureate.net.au/research_skills/referencing
Submission Instructions
Upload your Written Report to Turnitin and check your Turnitin Similarity Report.
When the Turnitin Similarity Report is less than 20%, submit your Written Report via the Assessment
link in the main navigation menu in BIZ101 Business Communications.
Your learning facilitator will provide feedback via the Grade Centre in Blackboard. Feedback can be
viewed in My Grades.
The below assessment rubric guides the marker when awarding marks for your assessment. You
should use this rubric to review your assessment task prior to submission, ensuring there is nothing
you have missed.

BIZ101 Assessment 2B Brief Page 4 of 6
Assessment Rubric
Assessment
Attributes
Fail
(Unacceptable)
(0-49%)
Pass
(Functional)
(50-64%)
Credit
(Proficient)
(65-74%)
Distinction
(Advanced)
(75-84%)
High Distinction
(Exceptional)
(85-100%)
Critical analysis and
supporting evidence
30%
Inadequate understanding of
required concepts and
knowledge demonstrated in
the analysis of the chosen
topic.
There is no/limited evidence of
an attempt to address the
communication technology’s
uses, advantages,
disadvantages, and identify the
factors to be considered for its
implementation in an
organisation.
There is no evidence of the
analysis being supported by
evidence.
Limited understanding of
required concepts and
knowledge demonstrated in
the analysis of the chosen
topic.
There is evidence of an
attempt to address the
communication technology’s
uses, advantages,
disadvantages, and identify
the factors to be considered
for its implementation in an
organisation, this needs
substantial improvement.
Some task requirements might
be missing (i.e. missing
advantages and disadvantages
analysis, or missing factors for
implementation analysis).
Few ideas are supported by
evidence in the form of
references to relevant
sources.
Adequate understanding of
required concepts and
knowledge demonstrated in
a clear analysis of the
chosen topic.
Some task requirements
have not been addressed in
their entirety (i.e. partial
analysis of advantages and
disadvantages, or factors for
implementation are
addressed superficially).
Some ideas are supported
by evidence in the form of
references to relevant
sources.
Clear understanding of
required concepts and
knowledge demonstrated
in a concise and welldeveloped analysis of the
chosen topic.
All task requirements have
been addressed clearly,
however their analysis
needs more depth.
Most ideas are supported
by evidence in the form of
references to relevant
sources.
Highly developed
understanding of required
concepts and knowledge
demonstrated in a concise,
well-developed and
comprehensive analysis of
the chosen topic.
All task requirements have
been addressed clearly and
critically.
All ideas are supported by
evidence in the form of
references to relevant
sources.

BIZ101 Assessment 2B Brief Page 5 of 6
Recommendations
20%
Recommendations are not
based on report analysis or are
inappropriate or irrelevant to
the chosen topic.
Most recommendations lack
adequate justification.
Recommendations are
generally based on report
analysis, however they do not
consistently demonstrate an
adequate understanding of
the chosen topic.
Some recommendations are
justified, while others are not.
Justifications lack depth and
clarity; they need substantial
work.
Recommendations are
based on report analysis,
demonstrating adequate
understanding of the chosen
topic.
All recommendations are
justified, albeit superficially;
Justifications need work,
focusing on depth.
Clear recommendations
based on report analysis,
demonstrating a
comprehensive
understanding of the
chosen topic.
The justification for the
recommendations needs
minor improvements.
Clear, succinct and welljustified recommendations
based on report analysis,
demonstrating a
comprehensive and practical
understanding of the chosen
topic.
Report format
20%
No headings, subheadings, and
other report format guidelines
are not followed.
Report format and layout not
acceptable in the business
world.
Limited headings,
subheadings, and/or some
report format guidelines
require adjustments.
Report format and layout
acceptable in the business
world with some
improvements required.
Headings and subheadings
and other requirements are
consistent with report
format guidelines.
Report format and layout
acceptable in the business
world with minor
improvements required.
Headings, subheadings and
other report format
guidelines are consistent.
Very good report format.
Layout acceptable in the
business world with little to
no improvements required.
Headings, subheadings and
other report format
guidelines are consistent.
Very professional work
provided with an excellent
report format. Layout
acceptable in the business
world.
Effective
communication
15%
Information is difficult to
understand for the audience.
No logical/clear structure and
spelling, punctuation and
grammatical errors
throughout.
Information is not always clear
and logical to understand for
the audience and lacks clear
structure.
Some spelling, punctuation
and grammatical errors
throughout.
Information is mostly clear
and logical to understand
for the audience.
A clear structure and few
spelling, punctuation and
grammatical errors
throughout.
Information is clear and
logical to understand for
the audience.
Minor spelling, punctuation
and grammatical errors
throughout.
Information is logical, clear
and persuasive.
Free of spelling, punctuation
and grammatical errors
throughout.

BIZ101 Assessment 2B Brief Page 6 of 6
Correct citation of
resources
15%
Does not include correct
references or in-text citations;
does not use APA 6th ed. style.
Attempts to include
references or in-text citations;
however, these are sometimes
insufficient or incorrect; Uses
APA 6th ed. style, however
may contain some citation or
referencing errors.
Includes in-text citations and
references from suitable
sources; Uses APA 6th ed.
style, however may contain
minor citation or
referencing errors.
Includes in-text citations
and references from
suitable sources; Uses APA
6th ed. style, containing
minimal and or no errors.
Includes in-text citations and
references from suitable
sources; Uses APA 6th ed.
style, containing no errors.