Review the Team and Individual GCCM Plan Requirements document and develop a short paper on communication and conflict management norms to be used in developing the content in your GCCM Plan in the upcoming weeks.
Using the readings from Week 1 and your professional experiences, compose a short paper (no more than two pages) on communication and conflict management rules/guidelines. The rules or norms formulated should be useful in guiding a team project and team communications over this semester or during the planning and execution of a project in an organization. Include norms that your team would find useful for working together effectively this semester, and draft some team expectations and rules for managing group communications, team assignments, and managing group conflict. You will use these norms, collectively, to suggest group norms in your final GCCM Plan.
This individual contribution is to be no more than two pages in length, formatted in APA (title page and References page not included in the page length),
GCCM Plan: Team and Individual Requirements
The PMAN638 Group Project will result in a Group Communication and Conflict Management (GCCM) Plan that can be used by the group or team to improve effectiveness in working together on the projects in a virtual setting in PMAN 638.
The purpose of this group assignment is to develop a plan, which must be an action plan and not a research paper, but a “how-to” plan for managing group communications and conflict plan. Thus, the GCCM Plan will be a “how-to” document that the group will continually develop and refine and use in managing the team as the semester progress. Team GCCM is not an academic essay; it is a plan.
The purpose of the GCCM Plan assignment is to be an interactive learning experience for each team over the semester. And to ensure that each class member will have the knowledge and expertise to develop a real-world plan if and when necessary, that will have value and applicability in managing their projects.
How to begin
First, you want to begin with a firm understanding of what is expected from your group.
- Review all the content of this requirements document in your Week 1 team meeting to be sure everyone understands the assignments and their expected contributions.
- Each team member should read this requirements document and not rely on other team members’ interpretation.
GCCM Plan assignments outline by Week 1
Week 1: Communications management & basic conflict management norms paper – (individual assignment)
Week 2: The team develops an outline for the GCCM Plan – not graded at this time. For this outline, you want to use the main topics provided in the course syllabus and the course content areas. The subject matter of Weeks 1 through 10 in the Syllabus will give clues on what each team should consider in to be in their GCCM Plan outline.
Week 2 through Week 10: Individuals summarize the REQUIRED readings from Week 2 through 10 (at least one paragraph per week) to include in the GCCM Plan. These individual contributions must be uploaded to the Groups Files area for the team to consider for potential inclusion and professor check purposes. The readings can be managed each week by assigning all team members equal portions of the assigned reading. Or it can be accomplished by assigning a member to read all of the assigned readings for a given week and then rotating this responsibility throughout the semester.
Week 2 through Week 10: Teams conduct weekly discussions to review the contributions made by team members, discuss these contributions, and determine the appropriate content to include in the GCCM. Teams will update the draft document weekly until the final version is submitted end of Week 11.
WEEK 6: Teams submit a draft of the Team GCCM end of Week 6, Tuesday 11:59 pm to Team Locker. Content should be updated through the Week 6 topics. The professor will provide a review of material that requires corrections to content and format. The draft will not be graded but is expected to be submitted. If it is not submitted, it might impact the final Team grade on the Team GCCM.
Week 10: All teams post their GCCM Plan in the designated Discussion Topic. During Week 10 and 11, individual class participants will review and comment on each other teams’ GCCM Plan. The review and comments are posted in the Week 10 GCCM Discussion and formalized in a paper submitted by everyone to comply with the Week 11 Individual GCCM Review Assignment.
Week 11: Team GCCM Plan submitted – (team assignment). This is a team assignment, and only one team member should submit the final team-approved plan.
GCCM Plan assignments details of each week
1) Week 1 – Individual contribution to draft GCCM Plan (5 points).
Every class member drafts communication and conflict management rules/guidelines that would be useful in guiding a team project and team communications over this semester or during the planning and execution of a project in an organization. These contributions will serve as the basis for your team in preparing a draft GCCM Plan in Week 2. The primary basis for grading is effort and thoughtfulness because we have not yet covered the elements of team communication, communication planning, and conflict management. Think about what would be useful to your team for working together effectively this semester and draft some team expectations and rules for managing group communications, team assignments, and managing group conflict. An in-depth search of scholarly material is not needed to complete this assignment. However, you may conduct a quick search of scholarly articles in the online library of academic/professional journals to support your position. Still, you will also cite assigned readings from Week 1.
This individual contribution is to be no more than two pages in length, formatted in APA (title page and References page not included in the page length) and uploaded as an individual assignment in your Assignment Folder for grading by Sunday 11:59 of Week 1.
This same document is to be uploaded to your Group Files area early in Week 2 for your Week 2 – GCCM Plan Outline.
2) Week 2 – GCCM Plan Outline
Your team develops an outline for the GCCM plan based on your discussions, exploration of the topics in the course syllabus, course content, and assigned readings. The individual contributions from Week 1 are to be taken into consideration by the team in developing this outline; however, the team should decide what is to be included/excluded. Effective team communication, problem-solving, and decision making involves debating and constructively negotiating with each other, rather than just pasting together everything regardless of whether you agree with it or not.
Examples of potential team ground rules or expectations:
- If a team member is not able to participate in a team meeting, that member will notify all team members as early as possible via e-mail;
- Minutes of each meeting must be uploaded in the Groups Discussion area within 24 hours of the meeting conclusion.
- All e-mail communications about team projects must copy all team members.
The above are communication “rules” that are a norm, a normal part of any managerial process. Also include how your team might handle disagreements, conflicts, lack of participation, assignments, negotiations, etc. To enhance utility, make rules and expectations as specific as possible so that your team can test these rules/expectations and improve upon them for the final plan.
A draft table Appendix A must be included in your Week 2 GCCM Plan outline (for table content, see the last page of this document). Your team will assign different team members to audit the reading assignments over Week 2 – 10 for ensuring the class topics are covered substantively in your team’s GCCM Plan. As stated above, this can be addressed by each week assigning all team members equal portions of the assigned reading. Or by appointing a member to read all of the assigned readings for a given week and then rotating this responsibility throughout the semester.
These reading assignments are to be documented over the semester in this table and formalized in your GCCM Plan. You do not have to complete the entire table in Week 2, but set it up, and at a minimum, add the assignments for Week 1-3 to your Week 2 GCCM Plan outline – remember, this is an appendix to the Plan (Appendix A).
Your Week 2 GCCM Plan outline is to be no more than five pages, including Appendix A. It can be any format you believe would be functional for your group. However, the final GCCM plan must comply with APA formatting and the sections contained below in the section labeled “Team GCCM Plan Requirements (Week 11 Paper)”.
Upload the GCCM Plan outline to your Group Files area by Sunday 11:59 pm of Week 2. This team paper is not graded until the final plan is submitted in Week 11. As with all team projects, everyone must review and comment on the GCCM Plan outline and agree to the final document that is posted.
Teams often develop the GCCM Plan Outline to at least three levels (levels 1, 2, and 3 headings – see APA). Here is an example of correctly formatted headings.
Level 1 Heading (Centered/Bold/Upper/Lower Case)
Level 2 Heading (Left Aligned, Bold, Upper/Lower Case)
Level 3 heading. (Indented, bold, sentence lower paragraph heading with period at the end.)
3) Team Activities in Week 3 – 10
Teams will hold weekly meetings to discuss and make decisions on proposed additions/modifications to the GCCM Plan. Topics added to the GCCM Plan in Week 3 – 10 should then be noted in the Appendix A table developed weekly over the semester and is part of your final GCCM Plan. See the last paragraph below for what must be included in Appendix A of the plan.
4) Week 6 – Teams submit a draft of the Group Project end of Week 6, Tuesday 11:59 pm to Team Locker. Content should be updated through the Week 6 topics. The professor will provide a review of material that requires corrections to content and format. The draft will not be graded but is expected to be submitted. If it is not submitted, it might impact the final Team grade on the Team GCCM.
4) Week 10 – Each team’s GCCM Plan is to be posted under the GCCM Plan link in the Week 11 Discussion (no later than 11:59 pm on Sunday of Week 10).
5) Week 11 – Final GCCM Plan (25 points Team). From your GCCM Plan outline, your GCCM Plan has been updated over the course of 10 weeks and serves as the basis for your Week 11 GCCM Plan submission. This is the single highest-grade item; thus, a word of wisdom, teams should strive to do well on this assignment.
The GCCM Plan is due in the team assignment folder by Tuesday, 11:59 pm, of Week 11.
6) Week 11 – Individual Analysis of GCCM Plans Discussions and Individual Assignment (5 points)
Week 10 and 11 Peer review and discussion of GCCM Plans
Critiques of GCCM Plans (other than your own) are to be composed in 2 to 3 pages.
- In Weeks 10 and 11, sequentially evaluate the GCCM Plan posted by each team under a separate heading that identifies the team – do not mix them all into one discussion. This is a brief response to the posting in Week 10 of the course discussions. Evaluate the overall effectiveness of each team’s plan (content, style, approach, format, does it appear to be a useful plan for managing group communications and conflict, etc.) This brief response should be no more than two paragraphs.
- For your Individual Assignment in Week 11, formalize your review/critique into a paper submitted to your individual assignment folder by 11:59 pm Sunday of Week 11. Consider the following:
- Discuss the strengths and weaknesses of each team’s plan.
- List material that would have been useful to your team’s plan? Why?
- Your grade will be based on the quality and critical thinking evident in your discussion and analysis.
- This assignment should be no more than one page for each team’s plan.
Team GCCM Plan Requirements (Week 11 Paper)
This is the updated and final version of your team’s GCCM Plan.
Only one group plan is to be submitted to the assignment folder per team. This assignment is worth up to 25 points and is due by Tuesday, 11:59 pm of Week 11.
Sections that must be included in your team’s GCCM Plan and the teams are to use the same section Roman numerals as below :
- Cover Page
- Team xxxxxGCCM Plan
Over Week 2 – 10 your team should have worked together during weekly team meetings and team member interaction online to build your GCCM Plan using the GCCM Plan Outline from Week 2. The GCCM Plan should now include content that was learned in this class through assigned readings, discussions, group papers, quizzes, and exploration of the topics from external sources that are pertinent to the team “how to” manage the group/team communications and potential conflict.
Your GCCM Plan is to be a stand-alone team action-oriented communication and conflict management plan. Be sure you have included sufficient material to meet this definition.
There is no page limit for the GCCM Plan; however, the content should be relevant to the topics covered in this class and logical for managing group communications and group conflict. The main topics that are supported by another author’s work should have in-text citations and appropriated references listed on the References page.
All team members must contribute to the development and content of the final team plan. Contributions should be documented in Appendix A (see below) and evident in your Group participation.
III. Implementation Assessment
Did your team use your GCCM Plan? Was it useful? Would you recommend this approach to other teams?
In this section, concisely discuss what worked and what did not work over the semester with your team communications and how team communications affected your team projects. The content of this section should be developed during a team meeting (near Week 9), where every team member contributes his/her thoughts. This section should be no more than two pages in length.
- Referencesfrom readings assigned in PMAN 638 and external sources used to support the GCCM Plan.
- Appendix A: Weekly GCCM Assignment Table
Your team assigned different team members during Week 2 to review each reading assignment over Week 2 – 10, and to ensure topics were covered substantively in your team’s GCCM Plan. This table documents who was responsible for this work each week and identifies the topics added to your team’s GCCM Plan during that week. Notice that this table does not contain the summaries put into the Group Locker each week. It provides only a list of Topics put in the GCCM each week and the justification for including those topics.
Appendix A table should consist of the following information:
Week #, reading assignment(s), person(s) assigned, and topic(s) and topics assigned to the GCCM Plan and justification for assigning the topics. (Justification for not including readings is not required.) Readings covered in Week 1 and 2 should be included in this table as well.
EXAMPLE APPENDIX A TABLE
|WEEK #||READING ASSIGNMENTS||PERSON/READINGS||TOPICS PUT IN GCCM||JUSTIFICATION|
|1||RRRR, RRR, RRRR, & RR||SSSS/XX
Project Communications Management – PMAN638