Critically evaluate the effectiveness of different approaches and the relationships between effective people management and organisational performance. Demonstrates cultural sensitivity. Analyses the impact of financial, social, political, environmental issues on the business; and where relevant, as they relate to MGT600_Assessment 2_ Case Study Page 7 of 8 implications of key concepts and principles

a) Critically assess the key principles and theories
underlying strategic people management and explain
how their application enhances organisational and
individual performance.
b) Critically evaluate the effectiveness of different
approaches and the relationships between effective
people management and organisational performance.
c) Demonstrate effective communication and practical
problem-solving skills to effectively manage people in a
range of organisational contexts
d) Critically reflect on the roles and functions that
managers perform in the context of the challenges and
risks they have to address in the changing environment.

Attachments:MGT600_Assessment 2_Case Study.docx Page 1
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ASSESSMENT 2 BRIEF
Subject Code and Title MGT600 Management, People and Teams
Assessment Case Study
Individual/Group Group
Length Up to 3000 words
Learning Outcomes a) Critically assess the key principles and theories
underlying strategic people management and explain
how their application enhances organisational and
individual performance.
b) Critically evaluate the effectiveness of different
approaches and the relationships between effective
people management and organisational performance.
c) Demonstrate effective communication and practical
problem-solving skills to effectively manage people in a
range of organisational contexts
d) Critically reflect on the roles and functions that
managers perform in the context of the challenges and
risks they have to address in the changing environment.
Submission By 11:55pm AEST/AEDT Friday Module 4.2 (week 8)
Weighting 40%
Total Marks 40 marks
Context:
Though challenging, group assignments are designed to reflect the reality of the workplace.
In this instance, people coming together to contribute knowledge, experience and skills to
produce a desired outcome.
This assessment encourages students to develop their knowledge in relation to the key topics
of attracting, developing and retaining employees, teamwork, performance management,
team development and change management.
Students will be allocated into groups by the learning facilitator. The group will work
together to analyse the given company and provide recommendations to improve on
attracting, developing and retaining employees, teamwork, performance management and
team development.
MGT600_Assessment 2_Case Study.docx Page 2
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Instructions:
Your group is from a well-regarded consultancy firm and has been engaged by your client,
ComSyst Technologies (CST) to provide advice on addressing a variety of challenges.
CST is a multi-national communications software and systems developer serving the defence
and emergency services industries. CST has offices in Australia, New Zealand, the United
States, Philippines, India and South Korea.
CST has recently lost three major tenders to competitors and their market share has
declined substantially in the last two years. This has been attributed to some significant
people related issues including poor employee performance, low employee engagement, a
decline in staff retention and resignations of some key specialists. Technological
advancements elsewhere have highlighted a gap in CST’s technical skills and capabilities.
Your brief from the client is to prepare a report with recommendations to achieve the
following objectives over the next two years:
1. Ensure CST is well positioned for the future by attracting and retaining the best
talent possible
2. Create a team based high performance culture
3. Build employee capability and performance
To address these objectives your consulting team will need to draw on content from
modules two, three and four. Some consideration may need to be given to other module
content if deemed relevant. It is also expected that groups conduct research beyond the
resources provided on the subject site
For each of the objectives mentioned above, you must include at least one real world
example / case study from the literature of how other organisations have successfully
achieved the same or similar.
Your group must prepare a business style report for the Chief Executive and Board of
ComSyst Technologies. Whilst the format may vary, it must include the following:
 Cover page
 Executive Summary
 Table of Contents
 Introduction
 Background
 Main Discussion
 Recommendations
 Conclusion
 Appendices
MGT600_Assessment 2_Case Study.docx Page 3
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You may make any necessary assumptions; however, any significant assumptions should be
detailed in your report.
Groups will be assessed against the learning rubric below.
Teamwork and group participation will constitute 20% of the mark for the assignment for
each member of the group.
Group participation will be determined as follows:
 Each participant in the team will evaluate the other member’s contribution using a
participation score matrix (see Appendix 1 Team Participation Score Matrix)
 Each participant is to assess their peers according to the Peer Evaluation Grading
Scheme (see Appendix 2)
 Each participant is also required to complete a self-review using the score/rate found
in the Team Participation Score matrix.
 The score matrix will be individually submitted to the Facilitator at the same time as
the group (collective) report submission.
 The Facilitator will take into consideration the average “team participation score” for
each member to determine the weighted ‘Teamwork’ criterion rows in the final
marking rubric for this assessment (see below).
 All peer evaluations are confidential and individual rankings will not be released to
other members of the group.
 Failure to submit a self-review and peer review correctly, or at all, will result is zero
grading for this assessment criteria.
 Groups should refer to the marking rubric to ensure all the assessment criteria are
addressed.
Referencing:
You must recognise all sources of information; including images that you can include in your
work. Reference your work according to the APA 6th edition guidelines. Please see more
information on referencing here http://library.laureate.net.au/research_skills/referencing
Submission Instructions:
o Each group is to submit one final Case Study submission into Assessment 2
submission link in the Assessment section found in the main navigation menu of the
subject Blackboard site. A rubric will be attached to the assessment.
o Each student is to submit a completed team participation score matrix document in
Assessment 2 review submission link.
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The Assessment 2 Case Study assignment and individual Team Participation Score
documents are to be submitted at the same time for the facilitator to finalise grading for
this assessment. The Learning Facilitator will provide feedback via the Grade Centre in the
LMS portal. Feedback can be viewed in My Grades.
Appendix 1:
Team Participation Score Matrix
a) Individually, each team member will assign a “teamwork” score (from 1-5) for other
members of the team/group using a participation score matrix attached to the
marking rubric.
b) You will need to assign yourself a participation score.
c) The score matrix will be individually submitted to the Facilitator at the same time as
the group (collective) report submission.
d) The Facilitator will use the average “teamwork” score for each member in
considering the weighted teamwork or group participation contribution to their final
mark.
Grading Matrix
Member Name/ID Maximum Teamwork
Mark (%)
Average Participation
Score (1-5)2 10
1 20
2 20
3 20
4 20
5 20
MGT600_Assessment 2_Case Study.docx Page 5
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Appendix 2:
Peer Evaluation Grading Scheme
Rating Description
5 Builds team’s identity and commitment
Leads team
Evaluates teams’ outcomes
Implements strategies for enhancing team effectiveness
4 Understands group dynamics and team roles
Facilitates team development
Renegotiates responsibilities, tasks and schedules to meet needed change
3 Contributes to small group discussions to reach agreement on issues
Works together with others towards shared goals
Renegotiates responsibilities to meet needed change
2 Participates effectively in teams
Identifies team and individual goals, tasks, responsibilities and schedules
Contributes to group processes
Supports the team
1 Does not participate effectively in a team environment
Places individual goals ahead of the group responsibility
Hinders the group process and upsets the schedule
MGT600_Assessment 2_ Case Study Page 6 of 8
Learning Rubric: Assessment 2 Case Study
Assessment Attributes Fail (Unacceptable)
0-49%
Pass
(Functional)
50-64%
Credit
(Proficient)
65-74%
Distinction
(Advanced)
75 -84%
High Distinction
(Exceptional)
85-100%
Knowledge and
understanding
(technical and
theoretical knowledge)
Understands theoretical
models and concepts
Percentage for this
criterion
25%
Limited understanding
of required concepts
and knowledge
Key components of the
assignment are not
addressed.
Knowledge or
understanding of the
field or discipline.
Resembles a recall or
summary of key ideas.
Often confuses assertion
of personal opinion with
information
substantiated by
evidence from the
research/course
materials.
Thorough knowledge or
understanding of the
field or discipline/s.
Supports personal
opinion and information
substantiated by
evidence from the
research/course
materials.
Demonstrates a capacity
to explain and apply
relevant concepts.
Highly developed
understanding of the
field or discipline/s.
Discriminates between
assertion of personal
opinion and information
substantiated by robust
evidence from the
research/course
materials and extended
reading.
Well demonstrated
capacity to explain and
apply relevant concepts.
A sophisticated
understanding of the
field or discipline/s.
Systematically and
critically discriminates
between assertion of
personal opinion and
information
substantiated by robust
evidence from the
research/course
materials and extended
reading.
Mastery of concepts and
application to new
situations/further
learning.
Application of
knowledge to practise
Shows a clear
understanding of the
practical application and
Limited understanding
of the internal and
external business
environment.
Uses a limited range of
information as the basis
Understands the internal
and external business
environment including
commercial context and
market forces.
Accesses relevant
information.
Understands the impact
of financial, social,
political, environmental
issues on the business.
Understands the
business.
Evaluates the impact of
financial, social, political,
environmental issues on
the business; and where
relevant, as they relate to
different countries where
the business may
operate.
Demonstrates cultural
sensitivity.
Analyses the impact of
financial, social, political,
environmental issues on
the business; and where
relevant, as they relate to
MGT600_Assessment 2_ Case Study Page 7 of 8
implications of key
concepts and principles
Percentage for this
criterion
25%
of recommended
practice.
Adequately utilises
information from a
variety of sources.
Can prepare and
presents business
cases/proposals.
Understands the
business and its risks.
Can prepare and
presents business
cases/proposals.
different countries where
the business may
operate.
Holistic understanding of
business and its risks.
Assesses the impact of
information and
communication systems
on the operations of the
business.
Effective
Communication
Well-structured report
with clear flow of ideas
Percentage for this
criterion
20%
Difficult to understand
for audience, no
logical/clear structure,
poor flow of ideas,
argument lacks
supporting evidence.
Audience cannot follow
the line of reasoning.
Information, arguments
and evidence are
presented in a way that
is not always clear and
logical.
Line of reasoning is
often difficult to follow.
Information, arguments
and evidence are well
presented, mostly clear
flow of ideas and
arguments.
Line of reasoning is easy
to follow.
Information, arguments
and evidence are very
well presented; the
presentation is logical,
clear and well supported
by evidence.
Demonstrates cultural
sensitivity.
Expertly presented; the
presentation is logical,
persuasive, and well
supported by evidence,
demonstrating a clear
flow of ideas and
arguments.
Engages and sustains
audience’s interest in
the topic, demonstrates
high levels of cultural
sensitivity
Effective use of diverse
presentation aids,
including graphics and
multi-media.
MGT600_Assessment 2_ Case Study Page 8 of 8
Team Work
Contributes effectively
to the team by meeting
responsibilities,
encouraging and
supporting others
Percentage for this
criterion
20%
Does not participate
effectively in a team
environment.
Places individual goals
ahead of the group
responsibility.
Hinders the group
process and upsets the
schedule.
Participates effectively in
teams.
Identifies team and
individual goals, tasks,
responsibilities and
schedules.
Contributes to group
processes.
Supports the team.
Contributes to small
group discussions to
reach agreement on
issues.
Works together with
others towards shared
goals.
Renegotiates
responsibilities to meet
needed change.
Understands group
dynamics and team
roles.
Facilitates team
development.
Renegotiates
responsibilities, tasks and
schedules to meet
needed change.
Builds team’s identity
and commitment.
Leads teams.
Evaluates teams’
outcomes.
Implements strategies
for enhancing team
effectiveness.
Correct citation of key
resources and evidence
Professional
presentation, well
written and meeting
APA guidelines for
referencing
Percentage for this
criterion
10%
Demonstrates
inconsistent use of good
quality, credible and
relevant resources to
support and develop
ideas.
Demonstrates use of
credible and relevant
resources to support
and develop ideas, but
these are not always
explicit or well
developed.
Demonstrates use of
high quality, credible
and relevant resources
to support and develop
ideas.
Demonstrates use of
good quality, credible
and relevant resources
to support and develop
arguments and
statements. Shows
evidence of wide scope
within the organisation
for sourcing evidence
Demonstrates use of
high-quality, credible
and relevant resources
to support and develop
arguments and position
statements. Shows
evidence of wide scope
within and without the
organisation for sourcing
evidence